Opinion

How your marketing can deter the ‘wrong sort’ of tourists

How does a location move away from a bad brand? Wiedemann Lampe’s Alex Lampe shares the answer as part of The Drum’s Travel and Tourism focus.
How your marketing can deter the ‘wrong sort’ of tourists

With growing concerns around overtourism and backlash against disruptive (and disrespectful) visitors, destinations are under pressure to rethink how they define themselves and what they offer. Instead of relying on short-term, stereotypical marketing tactics, places need to consider their deeper identities. Beyond tourism, a place's brand should reflect its culture, residents' values, and its long-term vision. This requires a more thoughtful, bottom-up approach to branding that goes beyond attracting crowds of seasonal visitors.

Many destinations today suffer from an overreliance on simplistic marketing—iconic landmarks, generic logos, and taglines focused on tourism clichés. While these tactics may boost visitor numbers in the short term, they often lead to problems like overcrowding and negative impacts on local communities. A destination's brand should be more than just a tourism pitch; it should represent what the locals want their home to be, and foster investment in longer term relationships: living, working, and business development.

Places become a living tapestry of movements (the present) and myth (the past). The role of destination brands is not to dissuade a certain type of tourist but to tune into that tapestry, build something authentic and move ideas forward.

— Alex Lampe, Strategy, Innovation Director & Co-Founder, Wiedemann Lampe
Hudayriyat Island – A place centred around active living

Hudayriyat Island – A place centred around active living

Ultimately, destination branding is about more than just marketing to tourists—it's about shaping a place's future. This requires both commitment and a long-term perspective, focusing on local culture, heritage, and the needs and desires of its residents. By embracing this more thoughtful, authentic approach to branding, destinations can move beyond superficial stereotypes and create identities that have lasting impact. When residents are at the heart of the brand, and when places build on their unique movements and heritage, they attract not just tourists, but the right kind of investment and attention that lead to long-term success.

Read the full article here.